No matter how careful you are with your devices, accidents are bound to happen. Good thing newly purchased Apple devices at any Power Mac Center store or The Loop store, now have an option of additional insurance protection for damages not covered in the standard warranty. This includes water damage or cracked screen, as well as medical expense and death benefits arising from theft or robbery.

Power Mac Center, in partnership with Insurance Company of North America, a Chubb Company ("Chubb"), designed Protect Plus to shield you from potential losses as you are constantly exposed to such risks.

The Benefits

Accidental
Damage Benefit


For damage that prevents your device's correct operation or renders it unusable, such as, but not limited to water damage and cracked screen.

Accidental
Health Benefit


Arising from theft or robbery amounting to P100,000 for the customer's family or beneficiaries in case of loss of life.

Accidental Medical
Expense Benefit


Arising from theft or robbery of up to P5,000 per incident, reimbursed for in- or outpatient medical treatment.

Worldwide
Coverage


Enjoy gadget protection
here and abroad.

Accidental
Damage Benefit


For damage that prevents your device's correct operation or renders it unusable, such as, but not limited to water damage and cracked screen.

Accidental
Health Benefit


Arising from theft or robbery amounting to P100,000 for the customer's family or beneficiaries in case of loss of life.

Accidental Medical
Expense Benefit


Arising from theft or robbery of up to P5,000 per incident, reimbursed for in- or outpatient medical treatment.

Worldwide Coverage


Enjoy gadget protection here and abroad.

*All benefits are subject to term and conditions of the Group Policy Wording.

Subscription List

Device
AD + TheftAccidental Damage (AD) OnlyTheft Only
1-year coverage2-year coverage1-year coverage2-year coverage1-year coverage2-year coverage

iPhone 14

iPhone 14 Max

iPhone 14 Pro

iPhone 14 Pro Max

P11,190.00P17,390.00P9,890.00P15,690.00P2,490.00P3,390.00

iPhone 13

iPhone 13 mini

iPhone 13 Pro

iPhone 13 Pro Max

P9,090.00P14,090.00P8,090.00P12,790.00P2,090.00P2,690.00

iPhone 12

iPhone 12 mini

iPhone 12 Pro

iPhone 12 Pro Max

P6,990.00P10,890.00P6,190.00P9,790.00P1,590.00P2,090.00

iPhone 11

iPhone 11 Pro

iPhone 11 Pro Max

P5,090.00P7,790.00P4,490.00P7,090.00P1,190.00P1,490.00

iPhone X

iPhone XR

iPhone XS

iPhone XS Max

P4,690.00P7,290.00P4,190.00P6,590.00P1,090.00P1,390.00
iPhone SEP4,690.00P7,290.00P4,190.00P6,590.00P1,090.00P1,390.00

iPhone 6s

iPhone 6s Plus

iPhone 7

iPhone 7 Plus

iPhone 8

iPhone 8 Plus

P2,690.00P4,190.00P2,390.00P3,790.00P590.00P790.00
iPodP2,590.00P4,090.00P2,390.00P3,690.00P590.00P790.00
Device
AD + TheftAccidental Damage (AD) OnlyTheft Only
1-year coverage2-year coverage1-year coverage2-year coverage1-year coverage2-year coverage

Apple Watch Ultra

Apple Watch Series 7, 8

P4,490.00P6,990.00P3,990.00P6,390.00P1,090.00P1,390.00

Apple Watch SE

Apple Watch Series 4, 5, 6

P2,790.00P4,390.00P2,490.00P3,990.00P690.00P890.00
Apple Watch Series 1, 2, 3P2,090.00P3,290.00P1,890.00P2,990.00P490.00P690.00
Device
AD + TheftAccidental Damage (AD) OnlyTheft Only
1-year coverage2-year coverage1-year coverage2-year coverage1-year coverage2-year coverage

iMac

iMac Pro

P13,190.00P20,490.00P11,790.00P18,590.00P2,990.00P3,990.00
Mac miniP6,890.00P10,690.00P6,090.00P9,690.00P1,590.00P2,090.00
Mac StudioP17,990.00P27,990.00P15,990.00P25,290.00P3,990.00P5,390.00

MacBook

MacBook Pro

MacBook Air

P10,690.00P16,590.00P9,490.00P14,990.00P2,390.00P3,190.00
Apple TVP1,890.00P2,890.00P1,690.00P2,590.00P490.00P590.00

Pro Display XDR

Apple Studio Display

P17,990.00P27,990.00P15,990.00P25,290.00P3,990.00P5,390.00
Device
AD + TheftAccidental Damage (AD) OnlyTheft Only
1-year coverage2-year coverage1-year coverage2-year coverage1-year coverage2-year coverage

iPad

iPad Air

iPad mini

P4,990.00P7,690.00P4,390.00P6,990.00P1,190.00P1,490.00
iPad ProP9,590.00P14,890.00P8,490.00P13,490.00P2,190.00P2,890.00

• Premium covers for ( 1 ) year or two ( 2 ) years, depending on the coverage that the customer will enroll to.
• Premium modes of payment:

Purchased together with an Apple device: Protect Plus premium can be paid thru cash, debit, straight credit card, or installment up to 12 months for a 1-year coverage and installment up to 24 months for a 2-year coverage.

Protect Plus premium MAY also follow the Apple device’s applicable installment terms:

Post-Purchase Enrollment: Protect Plus premium can be paid thru cash, debit, straight credit card, or installment up to 12 months for a 1-year coverage and installment up to 24 months for a 2-year coverage.

Web Store transactions will follow available modes of payment online.

• Participation Fee is the amount that the Insured pays in case of device replacement when he makes a claim.
• Price is accurate as of October 7, 2022.

How To Enroll

1. Customers must purchase an Apple device at Power Mac Center to be able to enroll for Protect Plus protection insurance cover.

2. Premium is dependent on the device type. This adds benefits in cases of accidents causing damage to the device or its owner.

3. Customers who weren’t able to enroll their new Apple device to Protect Plus insurance cover at point- of-sale, may still enroll within fourteen calendar days. Here's how:

• Bring your recently purchased Apple device to any Power Mac Center store or The Loop store.
• Have your device validated by presenting its sales invoice containing the serial number and purchase date.
• A Mac Expert will validate and check the condition of your device based on these qualifications:

- Device’s purchased date.
- Device must turn on.
- External case must be complete.
- Screen must be in good condition (no dead pixels, scratches, or cracks)
- Front and back cameras must be working and without damage

• Customer must fill out the Protect Plus Application Form.

4. Note that this does not extend the duration of the standard Apple warranty.

How To Claim

1. Simply visit the Chubb Claims Service Portal, call the Protect Plus Hotline at (632) 7756 5411, Toll-free Number 1-800-8-7565411, or email ProtectPlus.PH@Chubb.com within seven ( 7 ) calendar days from the date of discovery of damage to file a claim.

2. For accidental damage claims, Chubb will cover the Diagnostic Fee and Repair Costs. Meanwhile, when your claim for Accidental Damage is approved, you need to pay the participation fee which is 20% of the device’s original purchase price.

FAQs

Protect Plus is already available on the Apple devices’ product display pages as an add-on (refer to the image below for reference). If you wish to add Protect Plus to your preferred Apple device, you just have to tick the box corresponding to Protect Plus and it will be automatically added to your cart.

chubb-faqs


However, please note that you can only avail of the 2-year coverage in the Web Store. If you wish to avail the 1-year coverage, you can get it separately from any Power Mac Center and The Loop by Power Mac Center branches within 14 calendar days from purchasing a device from the Web Store. Please make sure to bring the Apple device together with your proof of purchase upon availing.

Send an email to onlinestore@powermaccenter.com and we’ll help facilitate this update.

Note: Chubb Protect Plus insurance is only applicable for customers ages 18 to 75 years old.

The Confirmation of Cover (COC) is the detailed documentation regarding your availed insurance coverage. Upon successful check out, please expect to receive your Confirmation of Cover within 7-10 business days via email.

Yes, the COC is not a requirement to file a claim. You may refer to #10 for the process of filing a claim.

If after 7-10 business days you haven’t received your Confirmation of Cover yet, you may directly coordinate with Chubb Protect Plus. Call the Protect Plus Hotline at (632) 7756 5411, Toll-free Number 1800-8-7565411, or send an email to ProtectPlus.PH@Chubb.com.

If you received a faulty/damaged item, please send an email to onlinestore@powermaccenter.com and our customer service personnel will reach out to you accordingly. Please note, however, that you must report this issue within 24 hours of receiving the product.

Yes! You can add Protect Plus together with an Apple device in your order as a gift for someone else. Just indicate the recipient’s details in the Delivery Information on the checkout page. Please note that the delivery information will be what’s reflected in the Order Invoice and Protect Plus COC.

Unfortunately, you cannot extend your insurance coverage after the 2-year maximum coverage period.

If you’re having issues with your product and you wish to return it, please refer to the Web Store warranty process here. However, if there are no defects encountered, we will not be able to process your request.

You can file a claim via any of the following methods: 

  1. Visit the Chubb Claims Service Portal
  2. Call the Protect Plus Hotline at (632) 7756 5411, Toll-free Number 1800-8-7565411, or 
  3. Send an email to ProtectPlus.PH@Chubb.com

Please note that you need to file a claim within 7 calendar days of discovery of damage.

Protect Plus covers your device from accidental damage which is not part of Apple’s warranty. Accidental damage includes—but is not limited to—water damage and cracked screen.

Apart from having insurance for accidental damage, you also get additional benefits for accidental death and accidental medical expense due to theft/robbery for one year.

No. Protect Plus coverage is for the actual equipment only. This excludes all other components, attachments, accessories, software downloads, and packaging/box.

At your chosen Power Mac Center Authorized Service Provider, where you will have your equipment repaired.

If the Protect Plus claim is approved, Chubb will pay for the Diagnostic Fee. But if your claim gets declined, you will have to shoulder the Diagnostic Fee.

Keep safety in mind for your device and for yourself.

More information about Protect Plus and other products and services may be obtained from Power Mac Center stores and The Loop stores nationwide or on Facebook, Twitter, and Instagram (@powermaccenter).

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