Premium service and after-sales support are also available
Christmas cheer is in the air, and with restrictions gradually easing, it’s the perfect time to get some holiday shopping done. For those not too keen to go out yet, premier Apple partner Power Mac Center has rolled out Enhanced Contactless Shopping or EC Shopping, offering Apple patrons from all over the country safe and convenient contactless ways to get their hands on their dream Apple products.
“Our EC Shopping options are a testament of how we value the ways we deliver the complete Apple experience to Filipinos, not just during the holiday rush but year-round. Customer service has been the core of what we do at Power Mac Center, and it’s important for us to give our patrons the safest and most convenient ways of accessing Apple devices and repairs, especially now that most of us are relying on our gadgets for our day-to-day productivity and creativity,” said Joey Alvarez, PMC Director for Marketing, Product Management, and Space Planning.
With EC Shopping, customers may avail Apple devices via call-to-order to check the availability of the products first by calling their preferred store nationwide, then paying in-store or online. There’s also the call-to-deliver option for door-to-door deliveries and the curbside pick-up option where customers may receive their purchases at a designated area in participating malls, without the need to drop by the store.
Ever-ready to serve Filipinos with their Apple needs, Power Mac Center’s online stores are also operational and accessible regardless of the quarantine status in different areas of the country. Customers may purchase devices and accessories either through the Web Store at powermaccenter.com or via the official The Loop Stores on Shopee https://bit.ly/3kbHzIA and Lazada https://bit.ly/31GQHP6.
Another way is through Power Mac Center’s official Viber store iksi.link/pmc which as of writing, serves more than 53,800 subscribers. It has a chatbot that will guide customers in their shopping journey and assist them in browsing through Apple offerings, locating branches, inquiring about repair services and training, and its enterprise and education solutions. Apart from the Viber Store, Power Mac Center also has a 65,000-strong Viber community where members get daily updates on products, deals, and discounts, especially with Christmas just around the corner.
Power Mac Center’s Apple offerings and other premium gadgets are also available via its third-party partners, including the SM Malls Online App for customers near The Annex at SM City North EDSA, SM Megamall, and SM Mall of Asia.
On-demand technical services
Giving customers more means to leverage Power Mac Center as a certified Apple Premium Service Provider, EC Shopping also has the mail-in and mail-out options enabling customers all over the Philippines to send their device needing repair to any Power Mac Center Service Center via a third-party courier. Apple Certified Technicians will fix them in the fastest and most secure way possible, allowing customers to have their concerns addressed even without leaving the comforts of their homes. Once repaired, customers may book a courier to claim their device on their behalf and deliver it to their doorstep.
To avail of this offer, customers may contact the customer care hotline at (02) 8725-4762 from 8 AM to 5 PM (Monday to Saturday), or send an email to firstname.lastname@example.org.
For a seamless experience, Power Mac Center accepts electronic payments on all product and service transactions. These include debit and credit cards, bank transfers, WeChat, Alipay, PayMaya, and GCash, to name a few.
Learn more about Power Mac Center’s EC Shopping service at about.powermaccenter.com/ec-shopping. Follow its official Facebook fb.com/PowerMacCenter, Instagram (@powermaccenter, @theloopph), Twitter (@powermaccenter), and TikTok (@powermaccenter) accounts, and join the official Power Mac Center Viber community at https://bit.ly/PMConViber.